Frequently Asked Questions

How do I reset my password?

On the Sign In page, click Forgot Password?, enter the email associated with your account, and click Send Instructions. The instruction email will arrive in your inbox shortly. In the instruction email, click Reset Password and you will be directed to select a new password before being redirected to the catalog page.

How do I update my billing information?

Once signed into your account, you can update your billing information by clicking
Profile at the top right. Then select Purchases. Under Payment Method, click on Change Payment Method to update your billing information.

How do I cancel?
If you don’t want to continue, you can cancel your membership at any time. Follow the prompts to cancel on the Billing page, and your membership will not renew. Please note that there aren’t refunds for partially unused membership periods.

Who do I contact if I have questions?

If you have questions about your subscription, billing, or technical issues, please contact

For all other inquiries, please contact

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